Our Customer Guarantee
OUR 6 POINT PLEDGE
1. Quality
Delivering successful marketing activity is vital to our reputation and brand. We make it a point to ensure our knowledge across the team, and the tools we use, are up-to-date with the latest industry information, data and features.
2. Communication
Delivering successful campaigns thrives on two-way communication; so timely delivery of client information helps us to serve you best. This also means working with one key stakeholder central to the business, to deter duplication of communication, work and effort, saving you costs and time.
3. Bespoke Service
4. Confidentiality
Our lips are sealed! We will never disclose confidential client information to third parties without the permission of the client. We will be happy to sign a non-disclosure agreement if you would like. We will also hold store work for 3 months after completion, in case you mislay it. This is only if payments are complete and up-to-date.
5. Experience
Kathryn has over 20 years’ experience working across marketing, digital and communications. We have also won the Innovation Award for London and the South East 2024 for our agile team and training approach. With constant technological advances marketing is always evolving. Because of this it is crucial that our expertise and knowledge are up to date with the latest technology, insights and application relevance, and we pass this information onto our clients.